Shipping policy

ChiniotiHandcrafts Shipping Policy

Last Updated: 18-January-2026

At ChiniotiHandcrafts, we are committed to delivering your handcrafted wooden products safely, efficiently, and directly from our warehouse to your doorstep. Please read our shipping policy carefully to understand how your order will be processed and delivered.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Each item is carefully inspected and securely packaged before shipment to ensure maximum protection during transit.

2. Shipping Method and Courier Partners

We ship all international orders directly from our warehouse using reliable and trusted courier services, including:

  • DHL Express, or

  • TCS Courier Services (International Division)

The selected courier may vary depending on your location, package size, and delivery speed.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • United States & Canada: 5–14 business days

  • United Kingdom & Europe: 6–14 business days

  • Australia & Other Regions: 8–14 business days

Please note that these are estimated timeframes and may vary due to customs clearance, local courier handling, or unforeseen delays.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on your location, package weight, and delivery method.

  • We may offer free shipping promotions from time to time, which will be clearly stated on our website.

5. Customs, Duties, and Taxes

  • International shipments may be subject to customs duties, import taxes, or brokerage fees imposed by your country.

  • These charges, if applicable, are the responsibility of the customer and are not included in our product or shipping price.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email/Whatsapp so you can monitor your shipment in real time.

7. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping details. ChiniotiHandcrafts is not liable for delays or failed deliveries caused by incorrect or incomplete addresses.

8. Lost or Damaged Packages

  • If your order is lost in transit, we will work with the courier to resolve the issue.

  • If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the damage and packaging.

9. Contact Us

If you have any questions regarding shipping, please reach out to us at:
Email: info@chiniotihandcrafts.com
Website: chiniotihandcrafts.com

By placing an order with ChiniotiHandcrafts, you agree to the terms outlined in this Shipping Policy.