Privacy Policy

Effective Date: [01-Nov-2025]

At Chinioti Handcrafts, your privacy matters to us. We value the trust you place in our craftsmanship and our brand, and we’re committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from our store.

1. Information We Collect

When you shop with us or browse our online store, we may collect the following information:

  • Personal details – such as your name, email address, phone number, and shipping address.

  • Payment information – processed securely through trusted payment gateways (we never store your credit/debit card details).

  • Device information – including your IP address, browser type, and cookies to help us improve your experience and website performance.

  • Order details – including products purchased, transaction history, and delivery preferences.

2. How We Use Your Information

We use your information to provide you with the best possible shopping experience. This includes:

  • Processing and delivering your orders quickly and accurately.

  • Sending you order updates, confirmations, and shipping notifications.

  • Improving our website, products, and customer service.

  • Offering personalized recommendations, exclusive offers, or promotions (only if you’ve opted in).

  • Maintaining a secure and smooth online shopping experience.

We’ll never sell, trade, or rent your personal information to anyone — ever.

3. Cookies and Tracking

Like most websites, we use cookies to make your browsing experience smoother. Cookies help us:

  • Remember what’s in your shopping cart.

  • Understand how visitors use our website.

  • Improve website performance and user experience.

You can disable cookies anytime through your browser settings, though some features may not work as intended without them.

4. Sharing Your Information

We only share your information with trusted third-party partners when necessary — for example:

  • Payment processors (to handle secure transactions)

  • Shipping companies (to deliver your orders)

  • Marketing or analytics tools (to improve our online experience)

Each of these partners follows strict data protection standards.

5. Your Rights

You have complete control over your personal information. You can:

  • Request access to the data we hold about you.

  • Ask for corrections or updates to your personal details.

  • Request deletion of your data (unless required for legal or transactional reasons).

  • Unsubscribe from marketing emails at any time — just click the “Unsubscribe” link or contact us directly.

6. Data Security

We take your privacy seriously. Our store uses secure encryption (SSL) and Shopify’s trusted data protection measures to keep your information safe. We continuously update our systems to maintain the highest security standards.

7. Updates to This Policy

We may update this Privacy Policy occasionally to reflect improvements or legal requirements. Any changes will be posted here, with the updated date at the top of this page.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, feel free to contact us at:

📩 Email: support@chiniotihandcrafts.com
🌐 Website: www.chiniotihandcrafts.com
🏠 Address: [Pakistan]

Chinioti Handcrafts is built on trust, tradition, and craftsmanship — and we believe your privacy deserves the same care and respect as our handmade creations.